A new school year often brings about new level of excitement and energy. No where is this more evident than on the school’s athletic fields for Friday Night Football where the community can come together to celebrate the hard work of student athletes.
Recently, our school system experienced a panic at a high school football game which put our communication protocols to the test. The result was reviewing our process, gathering input, and announcing new procedures to better ensure the safety of our student athletes and spectators who are there are watch the game:
One week after the events outlined above, another school system in Alabama was in the news for an incident with a different outcome.
It is expected that your school/district have a crisis plan and one that guides your communication responses in the ensuing aftermath.
But what about real-time communication during an athletic event crisis?
As the a school PR practitioner, have you ever seen the plan for an athletic event crisis? Is it as strong it could be from your professional opinion? Being at the table as part of a leadership team tasked with addressing these challenges has been a thought-provoking experience:
- What role/responsibility does the public address announcer in providing directions in real-time?
- How would your PA announcer get the information to communicate possible life-saving instructions in real-time?
- If your PA announcer is not a school/district employee, what is your process for looping them into that aspect of the crisis plan?
- What does your visiting team know about your crisis protocols (e.g. would they know where to shelter if there is severe weather?)
These days, safety is a key concern for every school/district. The time to consider the answer to these questions is long before you turn on the Friday Night Lights.